Educating leadership and clinic staff on the CPS model, to gain their support Initializing and leading ongoing work in clinics and ensuring that the patient/CPS engagement is appropriate and consistent with their preferences. This includes Ensuring that every patient who can benefit from specialty pharmacy services is identified and met in clinic upon arrival Explaining t

Enrolling patients into the program, by assisting with recruitment to ensure the most possible benefits for the patients Delivering "VIP level" service to each patient in every interaction, ensuring they perceive our customer site pharmacy as the pharmacy of choice and ultimately impacting their level of success in their therapy Retaining patients throughout the life of t