Location: Honolulu, Hawaii
Title: General Clerk III
Schedule (FT/PT): Regular Full Time
Travel Required: No
Clearance: Ability to Obtain

North Wind Federal Services, LLC is an Alaska Native owned Small Disadvantaged Business (SDB) specializing in infrastructure support services and facilities maintenance, base operating services, waste management and radiological services, security control and force protection, environmental services, janitorial services and professional, administrative, and management services.

POSITION PURPOSE:

Under general supervision, the General Clerk III uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. This position requires familiarity with a variety of administrative matters. This job class depends upon selecting from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists in a variety of administrative matters.
• Maintains a wide variety of financial or other records (stored both manually and electronically).
• Verifies statistical reports for accuracy and completeness.
• Compiles information.
• Acts responsively to customer inquiries and escalates issues as appropriate.
• Uses a thorough knowledge of an office's work and routine to choose among widely varying methods and procedures to process complex transactions.
• Independently selects or devises steps necessary to complete assignments.
• May direct lower level clerks.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Performs other duties and special projects as assigned

MINIMUM QUALIFICATIONS:

Education and Experience:

• One or more years relevant experience.

Skills and Abilities:

• Ability to communicate effectively and respond to questions and requests.
• Computer literacy to use business software, the Internet, enter data/retrieve data.
• Human relations skills to build effective working relationships.
• Demonstrated customer service, problem solving and common-sense skills.
• Mathematical ability including addition, subtraction, multiplication and division.
• Effective written communication skills using appropriate business English.
• Flexibility to respond to changing work priorities and handle multiple requests simultaneously.
• Ability to act responsively to customer inquiries and escalate issues as appropriate.

Special Requirements:

• Ability to obtain base access
• May be required to obtain and maintain a secret security clearance.

PHYSICAL DEMANDS:

• Maneuvering to and around equipment
• Bending, stooping, and reaching
• Utilizing keyboard
• Monitoring computer systems
• May include viewing computer/CCTV monitor(s) and detailed work requiring close vision
• Moving or lifting boxes up to 25 pounds
• Answering/making phone calls
• Communicating with others

WORKING ENVIRONMENT:

Work is primarily performed at a customer's location in an office/shop environment with limited privacy and some exposure to background noise and/or noise from equipment. Transporting to locations within the worksite may be required. Employees may also be exposed to extreme cold or heat.

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline +1.208.528.8718 or use the form to get assistance.

North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

Proof of citizenship will be required as a condition of employment.

Candidates may be required to obtain and hold a Secret or Higher US Government Clearance.