The Salvation Army

Hawaiian and Pacific Islands Division

Ray and Joan Kroc Corps Community Center

Ewa Beach, Hawaii

Job Description 3/20/2024

POSITION TITLE: Mind Body Spirit (MBS) Coach

DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)

SUPERVISOR: Center Director

FLSA STATUS: Non-Exempt

CLASSIFICATION: Temporary, Part Time, Hourly

GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church, and the goal of all programs is a spiritual, emotional, and physical regeneration of all people.

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

KROC CENTER HAWAII VISION:

Kroc Center Hawaii will be a dynamic and flourishing gathering place for diverse community; where all are welcomed, inspired, and transformed through the love of Christ.

RELIGIOUS SUMMARY:

Although this position does not require or confer ordination, only Christians with a demonstrated strong personal faith and agreement with the teaching of Holy Scripture as explained in The Salvation Army "Articles of War" and the "Handbook of Doctrine" will be considered for this position. Maintaining a lifestyle and witness consistent with the above stated documents is required for continued employment.

POSITION SUMMARY:

The MBS Coach will provide 1:1 coaching and development for participants of the Mind, Body, and Spirit Program. The MBS Coach will work with clients on goal setting, personal growth, and behavior modification to help them achieve their plans in life. The MBS coach will assess the Mind, Body and Spirit needs of participants and provide ongoing support and expertise through comprehensive assessment, planning, implementation& evaluation of client's progress. MBS coach will collaborate with the Salvation Army Kroc Center Hawaii departments and community partners for a holistic and wrap around approach that will aim to meet identified goals in the clients individualized action plan and create an environment of stability and a network of support. MBS coach will be expected to keep track of client notes and action plans through the collection and reporting of client. The MBS coach provides services according to the standards of The Salvation Army, that are culturally competent, ethical and promote a healthy and balanced lifestyle.

REQUIRED EDUCATION AND EXPERIENCE:

1. An associate degree or equivalent years of work experience in psychology, social development, Human Services Administration, or case management
2. Pertinent Coaching qualification, preferably issued by the International Coaching Federation.
3. Understand human psychology.
4. Must possess a valid Hawaii Driver's license.

PREFERRED REQUIREMENTS:

1. Completion of an applicable advanced degree is urged.
2. Minimum two to five years' experience in MBS coaching and/or counselling
3. Knowledge of human growth and development; knowledge of social and economic problems
4. Demonstrated coaching skills.
5. Ability to encourage introspection, connection, and ambition.
6. Ability to influence and change individual behavior and assist individuals to achieve a high level of success and productiveness.
7. Excellent listening skills; Non-judgmental, reflexive, and empathic.
8. Strong interpersonal skills and a high level of professionalism
9. Outstanding verbal and written communication skills
10. Operate with integrity and always uphold client confidentiality, during and after client services.
11. Excellent documentation and organizational skills
12. Engage in critical thinking to help clients find the right resources and choose the best actions to reach their goals.
13. Ability to develop, prioritize and accomplish goals.
14. Ability to work effectively, independently and within a team environment.
15. Ability to separate personal from professional and to set boundaries with members and clients.
16. Ability to work in a compassionate, supportive, and collaborative way.
17. Flexibility to adjust work schedule as necessary to meet the work requirement.
18. Familiarity with Hawaii & local culture

ESSENTIAL FUNCTIONS:

1. Responsible for all client management & client contact in the Mind, Body & Spirit Program.
2. Provide quality and professional MBS coaching to up to 8 clients every 3 months using an agreed delivery method.
3. Develop an initial assessment process for prospective clients.
4. Conduct intake, complete comprehensive evaluation of each client's life situation and needs, help client's identify short-term and long-term goals and prepare a detailed action plan.
5. Involve the client at all times in the setting of goals and objectives, reviewing and agreeing future actions.
6. Provide professional support to clients by maintaining regular contact & ongoing coaching sessions. Meet clients weekly to discuss progress and next steps.
7. Maintain working knowledge of The Kroc Center Hawaii programs and community resources to assist clients in achieving their goals. Facilitate access and provide linkage of these resources to clients.
8. Develop and maintain professional working relationships with Kroc Center departments and service providers.
9. Network with outside appropriate agencies and build relationships with community partners.
10. Manage client's advancement toward goals and monitor the effectiveness of Kroc Center services.
11. Consistently schedule coaching appointments ahead of time with client, making sure client is aware of the appointment. This is to include dealing with non-attendance of clients and to communicate effectively with other Kroc Center Hawaii departments.
12. Maintain the daily record of work activities, completing daily/ weekly MBS client progress notes.
13. Support clients' spiritual growth by connecting them to pastoral care representative for pastoral care.
14. Encouraging continued and sustainable progress with clients.
15. Coach clients in self-direction and advocate on their behalf when necessary.
16. Compile monthly statistical report as required by the Division.
17. Maintain positive working relations with Salvation Army representatives, volunteers and all agencies providing services to clients.
18. Attend department meetings as assigned.
19. Non-negotiable adherence to all pertinent ethical guidelines & Federal regulations. Maintain appropriate confidentiality within the team, sharing information to the right person at the right time.
20. Provide documentation for General Incident Reports
21. Serve as legally required Mandated Reporter, communicating immediately to supervisor, and completing Notice of Concerns when necessary.

1. Follow and ensure adherence to The Salvation Army Policies and Procedures.
2. Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
3. Maintain regular and punctual work attendance. Provide a minimum of 19.5 hours of availability per week.

1. Perform other duties as assigned by the Management team.

1. Maintain current certification.

MENTAL DEMANDS: Works in an office environment with frequent interruptions, multiple deadlines, and competing priorities.

Work under stressful conditions.

Interact with others with courtesy and tact, emote the "Aloha Spirit."

Manage and prioritize multiple projects in an organized and efficient manner to meet tight deadlines.

Respond to crisis situations in a calm and effective manner.

Complete projects on schedule.

PHYSICAL DEMANDS: This position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; traveling by airplane. This employee may also be required to work weekends and evenings.

COMMUNICATION DEMANDS: The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co=workers, clients, and vendors; requires training/ giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/ composing written language; requires reading; requires visiting/ working at other worksites; requires communication via the latest technologies.

The position requires the ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The position also requires the ability to work with people of diverse backgrounds and circumstances.

EQUIPMENT NEEDS: Equipment used includes general office equipment such as computers, photocopiers, scanners, printers, fax machines, telephone (office and cell), video projectors, sound-systems, microphones, audio-visual and lighting equipment, 10 key calculator and automobile.

DESCRIPTION OF WORK ENVIRONMENT: Work will be at Kroc Center Hawaii in Kapolei. Attendance at training courses and conferences, may be required.

CLEARANCES: The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by management.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.