The Salvation Army

Hawaiian and Pacific Islands Division

Ray and Joan Kroc Corps Community Center

Job Description rev. 9/12/2023

POSITION TITLE: Aquatics Program Specialist

DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)

SUPERVISOR: Aquatic Manager

FLSA STATUS: Non Exempt

CLASSIFICATION: Part-Time, Hourly

GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families, individuals and relationships thrive in the name of Jesus.

POSITION SUMMARY:

The Aquatics Program Specialist is responsible for planning, organizing, executing, and evaluating Kroc Center Hawaii aquatics programs, including Learn-to-Swim and homeschool classes, Swim Team and private swim lessons.

The Aquatics Program Specialist will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the way he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.

REQUIRED EDUCATION AND EXPERIENCE:

1. High School graduate or GED.
2. Must obtain a valid American Red Cross Lifeguard Training Certification, First Aid and CPR for the Professional Rescuer Certificate, and American Red Cross Water Safety Instructor Certificate or equivalent within 3 months of hire.

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities will be accepted.

ESSENTIAL FUNCTIONS:

1. Schedule and supervise swim programs, including but not limited to Learn to Swim classes, Kroc Swim Team practices and meets, private swim lessons, and homeschool aquatics courses. Be present on deck during lesson times.
2. Support aquatic coaches and instructors; provide continued coaching, feedback, and direction to support ongoing development and execution of high-quality aquatics programming.
3. Perform all lifeguard responsibilities including monitoring pool activities, applying first aid, and performing water rescues as necessary.
4. Work with Program Coordinator to set up swim programs in RMS/Community Connect.
5. Track program registration, activity sign in sheets, maintain class attendance, course records and collect outstanding balances.
6. Lead distribution of program welcome packets and participant entry badges.
7. Teach swim lessons when necessary.
8. Provide excellent internal and external customer service. Create a positive experience for guests through professional and courteous behavior, including verbal and written communications.
9. Respond to customer inquiries and concerns in a timely manner. Provide input and feedback while responding to problems.
10. Communicate and enforce aquatics policies and member safety guidelines on deck.
11. Participate in all in-service training, orientations and other staff meetings as requested.
12. Assume a schedule of flexible working hours, including weekends and evenings.
13. Maintain inventory and upkeep of aquatics equipment and supplies for programs and member usage. Inventory and inform Aquatics Manager when equipment and supplies need to be ordered or replaced.
14. Completes incident and accident reports as necessary.
15. Keep the Aquatics Manager and Aquatics Maintenance Technician informed of pool maintenance needs including cleaning, chemical adjustments, and repairs.
16. Maintain a neat, professional appearance.
17. Follow and ensure adherence to The Salvation Army Policies and Procedures.
18. Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
19. Attend staff meetings and other administrative meetings.
20. Maintain regular and punctual work attendance.
21. Exercises discretion and independent judgment with respect to matters of significance.
22. Perform other duties as assigned.

MENTAL DEMANDS:

1. Strong organizational skills and ability to multitask.
2. Able to perform job functions with attention to detail, speed and accuracy.
3. Able to work in a fast-paced environment and maintain poise under pressure.
4. Is self-motivated, energetic, enthusiastic, motivational, and able to maintain a self-directed schedule.
5. Genuine interest and commitment to providing quality service.
6. Respond to crisis situations in a calm and effective manner and remain calm when resolving problems using good judgment.
7. Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work.
8. Able to work with limited supervision, and work in a team setting with other professionals.
9. Exercise good judgment and comfortable taking initiative with projects.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is constantly required to climb into lifeguard stanchions, climb in and out of the swimming pool (with or without the use of pool ladders), and to walk up and down stairs. The employee is frequently required to use hands and fingers to handle or feel objects or equipment; stoop, kneel, twist, crouch, stand or crawl; talk or hear, and taste or smell. The employee must be able to lift and/or move victims, equipment, and supplies; push/pull/lift/carry 50-75 pounds and occasionally more than 75 pounds.

This employee may also be required to work weekends, evenings, holidays and special events.

COMMUNICATION DEMANDS:

The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.

The position requires the ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The position also requires the ability to work with people of diverse backgrounds and circumstances.

DESCRIPTION OF WORK ENVIRONMENT:

A majority of the duties performed will take place in and around the Pool area. While performing the duties of this job, the employee will frequently work near moving mechanical parts and in outside weather conditions and is frequently exposed to fumes, airborne particles, toxic or caustic chemicals.

The noise level of the work environment is usually low to moderate.

EQUIPMENT NEEDS:

Rescue hooks, rescue tubes, ring buoys, spine boards, c-collars, and respirator.

Chemical feeders, chemicals, pool vacuums, wet/dry vacuums, pool filters and other pool maintenance equipment

CERTIFICATES & LICENSES:

American Red Cross Lifeguard Training Certificate

American Red Cross First Aid and CPR for the Professional Rescuer

The candidate chosen for this position must have a valid driver's license and insured transportation.

On an annual basis, employees are required to participate in The Salvation Army's Fleet Safety Program.

CLEARANCES:

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.