Customer Experience Provide all customers with an exceptional customer focused and positive HMSA Center experience. Ensure that the experience meets the customer's needs and exceeds their expectations. Communicate and promote HMSA's brand message and commitment to service excellence. Build enduring relationships with HMSA's customers/members and other consumers by becomin

Lead the oversight and monitoring of the medical cost trend improvement efforts, by driving cross functional teamwork efforts to identify, design, implement, and monitor initiatives that moderate the Organization's healthcare cost trends Lead and manage a portfolio of activities with a sharp focus on enhancing healthcare cost outcomes through diversified mitigation strate

Evaluation, interpretation, and processing of clinical review requests to include but not limited to applying the following requirements Validation that requests has met submission requirements based on accreditation / governmental regulation requirements. Educate and/or communicate with provider offices on appropriate procedures. Application of internal policies and proc

Under the supervision of the Clinical Support Services Supervisor, is responsible for the supervision, security and physical condition of the residential living environment and support of ATS continuum clients. May be responsible for overnight supervision of the residential clients and as needed, provides "back up" to Detox staff for unusual admissions, crisis situation,

Design, develop and operationalize new clinical integration programs for key partners in market. Will act as primary program lead for value based deals and special provider projects. Design, develop and operationalize next generation payment models for key partners in market. Will collaborative build next gen models with key ACOs leaders / PO leaders and high value physic

include, but are not limited to Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump. Accurately ring up all sales on POS system; complies with all cash handling procedures including other types of payment received for products sold. Responsible for all cash, and other forms of tender, (i.e coupons) Comply with co